Nintendo notes that a bug has been found in Metroid Dread that can prevent players from progressing under a certain condition. A patch will be released by the end of October to fix this. We apologize for the inconvenience.
“The Software Was Closed Because an Error Occurred” Error
Near the end of the game, if the player destroys a door while a map marker for that specific door is displayed on the map, the game will forcibly close and the following message will appear: “The software was closed because an error occurred.”
Nintendo did apologize for the inconvenience and provided some steps to work around the issue until a patch is released.
If you are experiencing this error, please follow the steps below.
What to do
- Restart the game and, before playing through this sequence, remove the door icon map marker to prevent this error from occurring.
- Once the October 2021 software update is available, update the game.